CRM Software

Microsoft Dynamics 365

Comprehensive business application platform combining CRM and ERP capabilities.

4
3,200 reviewsStarting at $95/user/month

Overview

Microsoft Dynamics 365 is a cloud-based business application platform that combines CRM and ERP capabilities. It helps organizations manage customer relationships, streamline operations, and make data-driven decisions with integrated AI and analytics.

Key Features

Sales Management
Customer Service
Marketing Automation
Field Service
Finance & Operations
AI Insights
Power Platform Integration
Office 365 Integration

Pros

  • Comprehensive platform
  • Strong Microsoft integration
  • AI-powered insights
  • Scalable architecture
  • Industry-specific solutions

Cons

  • Complex implementation
  • Expensive licensing
  • Steep learning curve
  • Requires technical expertise

Pricing Plans

Choose the plan that best fits your business needs.

Sales Professional

$95/user/month

  • Sales Management
  • Lead Management
  • Opportunity Management
Get Started

Customer Service Professional

$95/user/month

  • Case Management
  • Knowledge Management
  • SLA Management
Get Started

Marketing

$1,500/month

  • Email Marketing
  • Lead Scoring
  • Customer Journey
Get Started

Enterprise

Custom Pricing

  • Full Platform Access
  • Advanced Customization
  • Premium Support
Get Started

Popular Alternatives

Compare Microsoft Dynamics 365 with other popular crm software solutions.

Ready to try Microsoft Dynamics 365?

Join thousands of businesses already using Microsoft Dynamics 365 to grow their operations.